Privacy Policy

Quality of Life Consultation

At TelMyVet.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our platform, including our website, applications, and teleconsulting services.

1. Information We Collect
We may collect the following types of information:

  • Information: Name, email address, phone number, pet details, payment information.
  • Medical Data: Information shared during consultations such as pet health records, treatment history, prescriptions, and messages.
  • Technical Data: IP address, browser type, device type, access time, and pages visited.

2. How We Use Your Information

  • Provide and manage telemedicine consultations.
  • Facilitate secure communication between veterinarians and clients.
  • Improve platform features and user experience.
  • Send updates, reminders, and important account notifications.
  • Maintain legal and medical records for compliance.

    • 3. Sharing of Information
    We do not sell or rent your personal information. We may share your data with: Licensed veterinarians associated with our platform. Service providers (e.g., payment processors, hosting services) under confidentiality agreements. Legal authorities, if required by law or to protect our rights.

    4. Data Security
    We implement industry-standard safeguards to protect your data. However, no method of transmission over the Internet is 100% secure. We recommend users maintain strong passwords and avoid sharing login credentials.

    5. Cookies and Tracking Technologies
    We use cookies and similar technologies to enhance user experience and gather analytics. You may opt out of cookies via your browser settings.

    6. Your Rights
    You have the right to:

    • Access or update your personal information.
    • Request deletion of your account or data (subject to legal retention requirements).
    • Withdraw consent for marketing communications.

    7. Children’s Privacy
    Our services are not intended for children under the age of 13. We do not knowingly collect data from children.

    8. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for their privacy practices.

    9. Updates to This Policy
    We may update this policy from time to time. The updated version will be posted with a revised effective date.

    10. Contact Us
    For questions or concerns about this policy, please contact us at:
    📧 support@telmyvet.com
    🌐 www.telmyvet.com